Microsoft Dynamics NAV to create the perfect customization and efficiency ERP platform
Carilex Medical, Inc. successfully implemented ERP as the basis for the success in the next phase of PLM
Carilex Medical’s target is developing towards to establish IPO, so it needs a comprehensive deployment of resources information management system to be able to play a maximum efficiency of human resources, finance, materials, orders, production processes, partners, time, equipment, procurement, information and other documents.
“I have only one standard, that is, the system must serve me, rather than I serve the system.” Microsoft Dynamics NAV can provide a strong ability to be adjusted under a consulting team with comprehensive technical support and distribution system. It is currently the only way to meet the needs of small and medium business ERP solutions elasticity.
Client Profile
Carilex Medical, Inc. was established in 1985 which engaged in apparel and textile industry originally. In the 1990s, textiles and the labor-intensive manufacturing industry began to blow an “industry westward movement” trend. However, Carilex made a decision to take roots in Taiwan. Carilex bided their time until the chance came. Through Japanese medical bed company introduced by the friend, from then it initiated a way of transformation for OEM, domestic medical mattress and bedspread.
In 1995, Carilex by some opportunities obtained ITRI’s great help to develop a medical air bed attached with the pressure sensor, which is tantamount to some major turning points in history such as promoting Carilex up to the strength of self-development in the future, accessing to Europe as well as the establishment of subsidiary companies in Germany and British and in 2012 embarking on own brand. Today, Carilex Medical, Inc. marketed around the world by two product lines including the air bed (Therapeutic Support Surface) and negative pressure wound therapy (Negative Pressure Wound Therapy) equipment , also courted in the market, and built a firm foundation.
Consulting team with comprehensive technical support and distribution system, powerful and flexible customization capabilities
“The company target is developing towards to establish IPO, so it needs a comprehensive deployment of resources information management system to be able to play a maximum efficiency of human resources, finance, materials, orders, production processes, partners, time, equipment, procurement, information and other documents. But also for the reason of this, ERP implementation is imperative.” General manager Wang Shufen, Carilex Medical, Inc. said.
In fact, Carilex Medical, Inc. Implemented a local small ERP and manufacturing resource-planning system (MRP II), which is based on inventory and accounting functions. On the face of it, the system seems have everything, but actually each function is too separated to be integrated together. For example, in the past, it was able to assist materials providing in the system, but it could not work in advance to provide estimates of raw materials based on historical information. The system even can not define important technical documents for the medical equipment, so that we must use a material number as a technical document in BOM (Bill of Material) to serve as an expedient for this situation. Because the old system can not meet demand, achieve future business growth and IPO target, there is a necessity to fresh start finding another complete ERP.
For the purpose of seeking a ERP solution more in line with the company’s development goals and need, specifically Carilex Medical, Inc. evaluated and compared major well-known ERP products in the market, including Microsoft, Dinhsin computers and SAP, etc. We found out the latter two in the assessment process either being lack of customization capabilities, or not meeting the company’s specific needs, or having too large system architecture to spend and invest too much time and manpower on the preparation and implementation.
“To evaluate the merits and suitability of ERP, I have only one standard, that is, the system must serve me, rather than I serve the system.” General manager Wang pointed out: “In other words, a customer should not yield to a number of unnecessary functionalities provided by the vendors without the desired functionalities, nor can be time consuming, laborious put all manpower in a tremendous amount of software and hardware to verify the correct effect on the job. “
General Manager Wang pointed out with appreciation, a major feature of the most inhaled in Microsoft Dynamics NAV is that it can provide powerful customization capabilities under a consulting team with comprehensive technical support and distribution system. It can be said that currently the only ERP solutions for SMEs to meet customized needs. Based on this understanding, coupled with the strong recommendation from a US medical equipment partners after implementation satisfactory, Carilex decided to comprehensively implements Microsoft Dynamics NAV solution.
In-depth fine-tuning for the details of each process and high level integration is the key to be successful.
General Manager Wang asked Microsoft reseller, Knowledge & Strategy Information Co., Ltd and internal staff to “In-depth fine-tuning for the details of each process” during implementation process in order to play as much as possible the benefits of ERP. This is absolutely effortless for Knowledge & Strategy Information Co., Ltd with solid technology and rich experience, and Microsoft products. However, for those employees of Carilex who were already brainwashed by local ERP suite, they fell into habits and cognitive odds with both the Ascension state. In order to reduce employee stress and rebound resistance on the run, Knowledge & Strategy Information Co., Ltd recommended to go live by stages : 2014 Q2 to implement general ledger accounting, account payable, account receivable, notes and other financial management module,Q3 to implement purchase requisition, procurement, goods receipts and fixed assets modules, then finally implement the hardest portion, manufacturing and business process modules to be on line in January 2015.
Take Engineering Change Notice (ECN), which is not included in general ERP functionality for example, it was the results of repeatedly ongoing discussions for the needs and operation flow between the consultants and project manager of Carilex . “Of course, the project manager who understands every details plays an important role, but sometimes demand sectors are often in conflict. For this moment, General Manager Wang played a coordination and integration role, this is the most important key of the entire project to go live quickly and being successful .Knowledge & Strategy Information Co., Ltd project manager Chen Yonghan further stated:” In general corporations they mostly just simply raise demand and expectations, rarely up like Carilex is willing to share the depth Know-how of the management in the medical equipment industry. Because of a more thorough understanding, we can develop, improve the real issues and adjustment module and function in line with demand. “
As the entire project is completed in stages one after another, there are many anticipated benefits emerging as follows. Facing with manpower, materials, orders and other equipment resources, as well as interacting between partners and the production process, it can be more efficiently controlled and allocated, thereby bringing the benefits of saving manpower and improving work efficiency, and predictive analysis based on historical data and other raw materials can be performed. Provide high-level decision making important statements at a glance, and save over the load of manual analysis and reports making by logistics personnel.
General Manager Wang pointed out with satisfaction that the biggest advantage of Microsoft Dynamics NAV is powerful customization degree of elasticity, and the consultant team of Knowledge & Strategy Information Co., Ltd who can establish a relationship of trust played a key role to this one strength. So the whole project can touchdowns a success according to the established goals, the remaining is just a matter of time. Carilex confidently believes that the whole group company will be able to complete the entire project running smoothly before the end of this year. ERP’s success will lay the foundation for the next success of the company’s Product Lifecycle Management (PLM) Project.