Considering Microsoft’s ERP? Here’s why many businesses recommend Microsoft Dynamics 365 — Reviews & FAQs.

Considering Microsoft’s ERP? Here’s why many businesses recommend Microsoft Dynamics 365 — Reviews & FAQs.

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Considering Microsoft’s ERP? See real feedback from business users

My only standard is that the system must serve me, not the other way around. Backed by a highly skilled consulting team and a comprehensive partner network, Microsoft Dynamics 365 ERP is arguably the only solution today that truly meets the flexibility needs of small and medium-sized businesses.

– CARILEX MEDICAL, INC.-

Both our factory and IT systems were built from scratch, and we needed to get operations running as quickly as possible. Microsoft Dynamics 365 ERP offered relatively fast implementation at a lower cost, combined with full international support and practical use cases from Taiwanese and Japanese companies, making it the key factor for approval from our headquarters in Japan.

– Mr. Fu-Chuan Luo, Deputy Manager of the IT Department, Toray Advanced Film Kaohsiung Co., Ltd. –

“We all agree: the shorter the closing cycle, the more time managers have to respond.”

With Microsoft Dynamics 365 ERP, the entire process, from requisition and procurement to payment requests, is fully integrated within the system and can be cross-referenced. The closing cycle has been shortened from monthly to weekly, and month-end closing can now be completed in just three days.

– Mr. He-Yuan Li, General Manager, Kaohsiung Airport Catering Services Ltd. –

Previously, our logistics moved faster than our IT. Now, IT outpaces logistics. What used to take four procurement staff three days to organize the bill of materials (BOM) can now be completed by a single person in just ten minutes.

– 佛山海沃 –

This system not only integrates finance and inventory management but also greatly improves operational efficiency. What previously required two to three additional staff to enter shipping, receiving, product transfers, and invoicing data across multiple platforms can now be completed with a single entry.

– Ms. Yi-Chun Ho, Deputy Manager, Van Sun Enterprise Company Limited –

After implementing Microsoft Dynamics 365 ERP, warehouse supervisors can access reports in real time, allowing the company to reallocate valuable personnel to other departments and create more meaningful work.

– AVON COSMETICS TAIWAN LTD. –

Time is money and the best competitive advantage. The customization flexibility of Microsoft Dynamics 365 ERP helps businesses adjust on the fly, eliminating wasted effort.

– ATMA CHAMP ENT. CORP. –

In traditional industries, many standardized ERP functions and processes cannot be directly applied, and each also involves specialized industry knowledge and expertise. This makes ERP implementation particularly challenging, making the quality of the implementation partner even more important than the software itself. After going live with Microsoft Dynamics 365 ERP, it successfully replaced two legacy inventory management and manual approval systems.

– Mr. Ju-Cheng Fan, Associate Manager, Shiatzy Lifestyle Corp. –

Information processing is extremely important, especially for large corporate groups. The chosen system must be open, reliable, and transparent. Before implementing Microsoft Dynamics 365 ERP, preparing standalone financial reports for headquarters took 10 days; now it has been reduced to just 3 days.

– TOSHIBA ELECTRONIC COMPONENTS TAIWAN CORPORATION –

For the company’s nine internal control cycles, using the Dynamics ERP system enables better digitalization and a more scientific approach. It not only helps clinics focus on delivering quality medical services but also opens opportunities for parallel integration.

– Mr. Chao-Kai Chang, CEO, Taiwan Nobel Medical Group –

What is Microsoft Dynamics 365?

Dynamics 365 is Microsoft’s suite of business applications, which includes ERP systems (Dynamics 365 Business Central, Dynamics 365 Finance & Supply Chain Management) as well as CRM systems (Dynamics 365 Sales, Dynamics 365 Customer Service)…

In short, Dynamics 365 is a suite of business applications designed to manage enterprise operations. Today, we will focus on two of its ERP systems: Business Central (BC) and Finance & Supply Chain Management (FO or Finance & SCM).

Microsoft Dynamics 365 Product Ecosystem

What are the differences between Business Central and Finance & Supply Chain Management (Finance & SCM)?

If we compare business operations to a mode of transportation, then employees are the components that make up these vehicles. Some businesses operate like bicycles, where pedals, gears, chains, and wheels work together to get things moving. Others are more like airplanes, where the exterior alone consists of thousands of components, not to mention the intricate internal parts such as engines and turbines.

Therefore, the level of ERP system involvement required varies depending on the business. For small and medium-sized enterprises operating at a scale similar to cars, buses, or yachts, Business Central can meet the needs of early-stage growth, providing essential functionality along with a certain degree of scalability.

For large corporate groups operating at a scale comparable to passenger planes, ferries, or even rockets, Finance & SCM offers a better fit in terms of both management scope and operational detail. This is because Finance & SCM is built with more granular control options for business processes, including advanced reporting capabilities, diverse project management features, and comprehensive compliance tools to support IFRS and ESG requirements.

ERP for small and medium-sized businesses

Business Central is Microsoft's ERP system designed for small and medium-sized businesses, including a complete set of accounting, purchasing, sales, manufacturing, and other modules.
Learn more

A more powerful and more detailed ERP

Finance & Operations is Microsoft’s ERP system designed for multinational companies with multiple locations. Its more sophisticated system architecture enables more precise and effective management.
Learn more

Microsoft Dynamics 365 ERP Success Case

When implementing an ERP system, learning from others helps evaluate the right solution and rethink workflows, maximizing the benefits of deployment.

Manufacturing Success Case

Trading & Sales Success Case

Healthcare & Biotech Success Case

Excelsior Medical’s Success Story with Microsoft Dynamics 365 Business Central

Food, Fashion & Beauty, Energy, and Other Industries

Microsoft Dynamics 365 ERP, Honestly Speaking (Frequently Asked Questions)

How long does it typically take to implement Microsoft Dynamics 365 ERP?

When assessing the implementation timeline for Microsoft Dynamics 365 ERP, K&S Inform. considers the client’s industry, business processes, and the required modules. The evaluation is based on the level of need in three main areas: inventory management, finance, and manufacturing.

What modules are included in Microsoft Dynamics 365 ERP?

Both Business Central and Finance & SCM are highly mature ERP systems. The difference lies in the level of detail each system provides. As the list below shows, Business Central can meet over 80% of typical business operational needs, while Finance & SCM offers a more detailed perspective to help large corporate groups maintain full oversight.

Business Central Modules
  • Financial Management
  • Sales and Marketing
  • Purchasing
  • Warehouse Management
  • project management
  • Manufacturing Management
  • Service Order Management
  • Basic CRM Functions
Finance & SCM Modules
  • Accounts Payable
  • Accounts Receivable
  • General Ledger
  • Sales and Marketing
  • Human Resources
  • Fixed Assets
  • Production Control
  • Purchasing
  • Warehouse Management
  • Inventory Management
  • Cost Accounting
  • Cost Management
  • Project Management and Accounting
  • Product Information Management
  • Budget Planning
  • Engineering Change Management
  • Leave and Absence Management
  • ......

Can it be accessed on a mobile device, or does it require a separate app download?

Microsoft Dynamics 365 ERP supports four major browsers—Microsoft Edge, Google Chrome, Mozilla Firefox, and Safari. It can be accessed directly on mobile devices, and a dedicated app is also available for download. The user interface is identical whether accessed via browser or app, allowing users to choose their preferred method of access.

Can it still be used if there is no internet connection or if the connection is lost?

Microsoft Dynamics 365 can be used via an internet connection without the need for additional servers. In other words, it cannot be used without internet access.

Can accounts be shared?

To comply with corporate information security policies and prevent the leakage of confidential data, Microsoft Dynamics 365 ERP accounts cannot be shared. Each user must have an individual account; otherwise, it would also violate Microsoft’s licensing terms.

What hardware specifications are required?

Microsoft Dynamics 365 ERP is fully cloud-based and can be accessed via a browser on a smartphone, tablet, or computer without the need for additional servers. It supports login through four major browsers: Microsoft Edge, Google Chrome, Mozilla Firefox, and Safari.

How does it differ from other ERP providers such as Dingxin, Oracle, or SAP?

Microsoft Dynamics 365 ERP is part of the Microsoft ecosystem and can integrate seamlessly with tools like Office 365 and Power Platform. This full integration delivers exponential improvements in operational efficiency and system stability.

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